Thank you for shopping at Wedagedara.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. This policy applies to all purchases made through our website.
1. Returns
1.1 You have 30 days to return an item from the date you received it.
1.2 To be eligible for a return, your item must be unused and in the same condition that you received it.
1.3 Your item must be in the original packaging.
1.4 You need to have the receipt or proof of purchase.
2. Refunds
2.1 Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
2.2 If your return is approved, we will initiate a refund to your credit card (or original method of payment).
2.3 You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Shipping
3.1 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
3.2 If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Non-returnable items
4.1 The following items cannot be returned:
- Gift cards
- Downloadable software products
- Some health and personal care items
5. Exchanges
5.1 We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Your Contact Information].
6. Contact Us
6.1 If you have any questions about our returns and refunds policy, please contact us:
- By email: [email protected]
- By phone number: +94374353444
- By mail: Wedagedara Producers Pvt Ltd., No:04, Bujjomuwa,Alawwa. Sri Lanka. Postal Code:60291
